Returns

Please find information on RETURNS for each of the products sold as a part of Bloom Handmade Studio:  Patterns and Newsletters, Notecards and Gift Tags, Images and Handmade Warmth. 

 

PATTERNS and NEWSLETTERS:

Once patterns and newsletters have been purchased/downloaded, they may not be returned. That said, if you have issues with a design, please reach out to me via email at carolyn@bloomhandmadestudio.com. 

 

NOTECARDS and GIFT TAGS:

Return Policy:
Your satisfaction with your order is my paramount concern. If you are unsatisfied, please contact me within 7 days.  If more than 7 days have elapsed since your purchase, I will not offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The item must be in transit back to me within 10 days in order to be eligible for a refund. 

Return Shipping:
To return your product, please contact me first via email. In my response, I will include the return shipping address for you to use. You will be responsible for paying the shipping costs to return your item. You must use a trackable shipping service and purchase insurance reflective of the original price of the item. 

 

BULK ORDERS OF NOTECARDS:

Notecards will be sent to you directly from the printer. I will need to be informed of any issues within 10 days of the cards being received. I will work as an intermediary between you and the printer to expedite a refund or an exchange. In order to do so, I will need to have the following: 

  1. A detailed description of the problem
  2. Your order number
  3. Pictures of the issue

 

IMAGES:

Images will be sent to you directly from the printer. I will need to be informed of any issues within 10 days of the photo(s) being received. I will work as an intermediary between you and the printer to expedite a refund or an exchange. In order to do so, I will need to have the following: 

  1. A detailed description of the problem
  2. Your order number
  3. Pictures of the issue

 

HANDMADE WARMTH:

Return Policy:
Your satisfaction with your order is my paramount concern. However, I must balance this priority with the demands of selling handmade pieces. If you are unsatisfied with your order, please contact me within 7 days.  If more than 7 days have elapsed since your purchase, I will not offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The item must be in transit back to me within 10 days in order to be eligible for a refund. 

Return Shipping:
To return your product, please contact me first via email. In my response, I will include the return shipping address for you to use. You will be responsible for paying the shipping costs to return your item. You must use a trackable shipping service and purchase insurance reflective of the original price of the item.